We manage all aspects of crew operations to ensure a smooth and worry-free experience for seafarers during sign-on and sign-off processes. This includes handling contract formalities, documentation, and travel arrangements. Prior to deployment, our team conducts detailed briefings at our office to provide essential information on airport procedures, local transfers, and port regulations — ensuring our seafarers are fully prepared before joining their vessel.

We ensure that all crew documents — including passports, seaman books, licenses, STCW certificates, and flag state endorsements — are complete, valid, and fully compliant with international and flag-specific requirements.

We coordinate pre-employment medical check-ups, drug/alcohol tests, and vaccinations as required by vessel or flag. We also handle visa applications and embassy liaison to ensure timely and smooth overseas deployment.

Once air tickets are received from the principal, we handle the complete departure process for seafarers. This includes applying for the Seafarer Departure Form from the Department of Marine Administration (DMA), coordinating all relevant travel documents, and preparing any additional paperwork required to ensure a smooth, compliant, and hassle-free journey for the crew.

We offer round-the-clock service to manage urgent crew changes, documentation issues, or operational challenges, ensuring your fleet operates smoothly without interruption.